Terms&Conditions

1. Membership Offer
- This complimentary membership applies exclusively to The Sentinel Key package, valued at AED 5,000 per month.
- Eligible clients will receive one (1) complimentary membership valid for 30 days from activation date.
- This offer is extended in partnership with approved brokerage firms and is non-transferable.

2. Scope of Membership (Updated)
- The complimentary membership provides unlimited access to the Xplora Luxe concierge team for travel, lifestyle, and experience arrangements during the 30-day trial period.
- Members will also enjoy exclusive discounts, including:
10% off luxury car rentals, chauffeur services, and Xplora Luxe dining partners.
- Members will gain access to priority bookings and insider perks normally reserved for full Sentinel members.

3. Exclusions & Costs
The complimentary membership does not cover the cost of services booked. Clients are responsible for paying for any travel, dining, experiences, or arrangements organized by Xplora Luxe.

Examples:
- If a member requests a 7-day luxury travel itinerary including hotels, transport, and activities, the itinerary planning is included, but the cost of hotels, flights, and experiences must be paid by the member.

If a member requests a birthday dinner reservation with premium seating and transport, the reservation handling is included, but dining and chauffeur costs are payable by the member.

All bookings must be settled directly by the client prior to confirmation.

4. Limitations
- The complimentary membership is valid for 30 days only and will automatically expire thereafter.
- This offer may only be redeemed once per client and is not renewable under complimentary terms.
- Should the client wish to continue beyond the 30-day pilot, standard membership fees will apply.

5. Liability & Responsibility
- Xplora Luxe acts as a facilitator for experiences, bookings, and lifestyle arrangements, but is not responsible for the quality of third-party services.
- All requests are subject to availability and partner terms.
- Clients are responsible for ensuring they meet visa, travel, and safety requirements for booked services.

6. Acceptance of Terms
By activating the complimentary membership, the client acknowledges and agrees to these Terms & Conditions.